The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Suites!
“The suites were incredibly spacious, resembling a one-bedroom apartment complete with a kitchen and dining area, providing a comfortable home-like atmosphere during my stay.” view full review
Perfect for Families
“Having the kitchen in the suite was a huge plus, allowing us to prepare meals and enjoy family time together instead of dining out every night.” view full review
Cozy Living Space!
“The living area had ample space and was beautifully arranged, making it the ideal spot to relax with friends and family after a day of activities.” view full review
Lovely Ambiance
“The decor in the room was modern and inviting, creating a warm atmosphere that made it feel like a true getaway.” view full review
General
Non-smoking rooms
Free Wi-Fi
Car park
Safe deposit box
Front desk
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Luggage storage
Lift
Smoke detectors
Sports & Fitness
Exercise gym
Guest Parking
Kitchen
Electric kettle
Cookware/ Kitchen utensils
Services
Wake up service
Dining
Restaurant
Bar/ Lounge area
Business
Meeting room
Spa & Leisure
Sauna
Room features
Air conditioning
Heating
In-room safe
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bath/ Shower
Hair dryer
Free toiletries
Self-catering
Kitchen
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
435 Albert St,
Ottawa,
Canada,
KIR7X4,
Ontario
Map view
435 Albert St,
Ottawa,
Canada,
KIR7X4,
Ontario
City landmarks
Public Building
Parliament Hill
1.2
km
Museum
Canadian War Museum
960 m
Museum
Canadian Museum of History
2.1
km
111 Wellington St
Parliament Hill and Buildings
1.2
km
Church
Notre-Dame Cathedral Basilica
2.0
km
Elgin Street Confederation Square
National War Memorial
1.3
km
Museum
National Gallery of Canada
2.0
km
202-40 Elgin St
Confederation Square
1.3
km
320 Sussex Dr
Royal Canadian Mint
2.3
km
Parliament Hill
Peace Tower
1.4
km
30 Bank Street At the corder of Bank and Wellington streets
Bank of Canada Museum
1.1
km
Public Building
Supreme Court of Canada
690 m
Museum
Bytown Museum
1.5
km
Park
Confederation Park
1.2
km
Park
Panoramic city views
1.2
km
Centre Block
1.0
km
Library
Library of Parliament
1.0
km
Mall
Sparks Street Mall
1.1
km
Market
ByWard Market
1.9
km
Church
St. Andrew's Presbyterian Church
630 m
Park
Jacques Cartier Park
2.1
km
Somerset Street West
Chinatown
680 m
53 Elgin St
Tomb of the Unknown Soldier
1.2
km
Garden
Garden of the Provinces and Territories
640 m
335 Laurier Ave E
Laurier House National Historic Site
2.5
km
Confederation Square
Valiants Memorial
1.2
km
Gallery
Ottawa Art Gallery
1.9
km
240 McLeod St
Canadian Museum of Nature
2.0
km
426 Sussex Drive
Peacekeeping Monument
1.9
km
Nearby
Church
Saint Patrick's Basilica
590 m
Restaurants
Good Eats Cafe
160 m
207 Bell St N
Harry's Deli
370 m
112 Kent Street Take the escalator down and we are on the left.
El Toro Pizzeria & Italian Fd
410 m
407 Laurier Ave W
Ricardo's Pizza
390 m
267 Bay St
The Corner Kitchen
390 m
320 Queen St
Manhattan's Handmade Burgers
480 m
407 Laurier Ave W
Subway
490 m
407 Laurier Ave. West Unit 51
Gooney's Sandwich Works
600 m
360 Laurier Ave W
Cafe Saffron
620 m
195 Kent St
The Art House Cafe
660 m
555 Somerset Sreet West
Tim Hortons
820 m
330 Queen St at the Delta Hotels by Marriott Ottawa City Centre
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Spacious Rooms
Great Location
Pricey Dining
Limited Views
8.0/10
Great
Rooms
8.9
Location
9.0
Service
8.5
Dining
7.1
Guest reviews
8.0/10
based on 15 reviews
4.5/5
based on 3682 reviews
9.0
9.0/10 based on 1050 reviews
#5 of 77 hotels in Ottawa based on Tripadvisor
Joe
United Kingdom,
May
2024
9.0/10
Wow, this hotel was an amazing find! The rooms are large and in a great location, perfect for spreading out, working, or just relaxing. The service here was top-notch, warm, friendly, and oh so accommodating. The location couldn't have been better, close to downtown Ottawa with all the necessities for a longer stay. The dining experience was great, especially enjoying home-made products. The facilities were impressive, meeting all my needs with ease.
Rooms
9.0
The rooms are spacious with separate bedrooms, ample room to relax, sleep, and work. The kitchen is a bonus!
Service
10.0
The service was amazing, with a lovely pillow menu, and being upgraded to a beautiful suite made my day. Truly professional and accommodating.
Location
9.0
The location is great if you are looking to see downtown Ottawa. It's within walking distance of many attractions, making it super convenient.
Dining
8.0
Dining was a delightful experience, especially having home-made products. Just what I needed after long days working or exploring.
Facilities
9.0
The facilities here are exceptional, making my stay comfortable and convenient. Everything was spot on.
Spacious Rooms
Pricey Dining
Patrick
United Kingdom,
May
2024
9.0/10
My stay at the hotel was amazing. The rooms were exceptionally clean and spacious, cared for by a wonderful staff. Although I paid a little more for one room, it was worth it. The gym was great, especially with good equipment like the treadmill.
Rooms
9.0
The rooms were spacious with comfortable bedding.
Service
9.0
The staff was fantastic, professional, friendly, and quick to respond to all requests.
Location
10.0
The location was ideal for touring downtown, close to various sites, parks, restaurants, bars, and shopping. Public transportation was literally at the front entrance.
Dining
8.0
I enjoyed dining in the trendy restaurant on the main floor.
Facilities
9.0
The facilities were top-notch, and I was pleased to find out that the suite was big with nice furniture and a well-equipped kitchen.
Helen
United States,
March
2024
8.2/10
I had a wonderful stay at the hotel, with very clean and spacious rooms that even included a balcony. The service was top-notch with helpful and polite staff. The location was great for downtown Ottawa visits, though a bit lacking in nearby dining options. The dining experience was somewhat limited, but the facilities were well-equipped and enjoyable.
Rooms
9.0
The rooms were very clean and spacious, making it easy to have a hospitality night.
Service
9.0
The staff was really helpful and friendly from the front desk to the housekeeping.
Location
8.0
The hotel is very close to downtown Ottawa, making it convenient for visits to Byward Market and the Rideau Mall.
Dining
7.0
The dining options were somewhat limited, but there's a nearby restaurant without needing to exit the facility.
Facilities
8.0
The facilities were well-equipped and provided a comfortable stay.
Edward
United Kingdom,
February
2024
8.2/10
The hotel is like a home away from home with spacious and comfortable rooms featuring separate living room, 2 bathrooms, one with a shower and one with a bath, a separate kitchen, and a lovely big comfortable bed. The friendly staff were helpful in navigating the area, but there was a minor inconvenience with an electrical plug converter. The ideal location enabled easy access to downtown attractions, although there were language communication challenges with some staff. The dining experience offered convenient access to on-site restaurants, but guests were expected to pay for meals. Overall, the facilities were satisfactory with clean and comfortable amenities.
Rooms
9.0
The rooms felt like a queen's suite, spacious and comfortable, just like home.
Service
8.0
The staff was personable, approachable, and helpful, although there was a minor issue with an electrical plug converter.
Location
9.0
The hotel's location was great for exploring downtown Ottawa and walking distance to major attractions like Parliament Hill and Byward Market.
Dining
7.0
The dining options were convenient, including on-site restaurants, but meals were an additional cost.
Facilities
8.0
The facilities were satisfactory, offering the necessary amenities for a comfortable stay.
Paul
United Kingdom,
February
2024
8.0/10
I had a great stay at the hotel. The rooms were spacious and equipped with a full kitchen, perfect for relaxing and making meals. The staff was friendly and helpful, though they could consider upgrading to water conserving toilets. The location was ideal for exploring downtown Ottawa. However, the dining options were not very convenient.
Rooms
9.0
The rooms were huge and had a nice view. They were fully equipped with a kitchen suitable for 6 people.
Service
8.0
The staff was very friendly and accommodating, but the credit card process could be smoother.
Location
9.0
The location was perfect for walking around downtown Ottawa and accessing city destinations.
Dining
6.0
The dining options were not very convenient.
Facilities
8.0
The facilities were good overall.
Michael
United States,
February
2024
8.6/10
The hotel rooms were very clean and well appointed, comfortable, spacious, and had everything we needed, including great equipment like the treadmill. The service was wonderful, accommodating, cheerful, and quick to respond to all requests. The location was ideal, close to restaurants, business destinations, and within walking distance to major attractions like Parliament Hill and ByWard Market. The dining experience could have been better as it is not very convenient, but homemade cakes were a nice touch.
Rooms
9.0
The rooms were great with all facilities for a comfortable stay, including a great kitchen and bedroom with 2 bathrooms, which was a bonus. The treadmill was a nice addition as well.
Service
9.0
The staff was amazing and so accommodating, making our stay very enjoyable. Laundry and wake-up services were very convenient.
Location
9.0
The location was fantastic for our family vacation, within walking distance to key spots in Ottawa and with easy access to all the action.
Dining
7.0
The dining options were not very convenient, and we had to go next door for a better dining experience. However, the homemade cakes were a nice treat.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a comfortable stay.
Sandy
United Kingdom,
February
2024
8.2/10
The hotel feels more like a small apartment, with a separate living room, two bathrooms, one with a shower and one with a bath, a separate kitchen, and a lovely big comfortable bed - truly a home away from home. However, some areas are dated with older fixtures, though the kitchen table adds a nice touch.
Rooms
9.0
The room setup is fantastic with all the amenities you'd need for a comfortable stay.
Service
9.0
The staff here are incredibly friendly and go out of their way to ensure you and your family and friends have a comfortable and enjoyable visit. Perhaps a suggestion to upgrade the toilets to water-conserving types?
Location
8.0
The location is great, especially for walking around downtown Ottawa, making it convenient for various activities like quick photo ops at Parliament or exploring retail areas like the market & Rideau. It's a bit far from downtown but close to where I had my meetings.
Dining
7.0
After long days of walking or working, I appreciated the convenience of being able to dine without needing to leave the facility. It would be nice to have a bit more variety on the menu.
Facilities
8.0
The facilities here cater to your needs with everything available for a comfortable stay.
Albert
United States,
January
2024
8.2/10
This hotel is a gem for those looking for a 'home away from home' experience, ideal for families or those wanting to do light cooking. The rooms are connected to the lobby, making late returns from meetings stress-free. The overall stay was awesome.
Rooms
9.0
The rooms were great for family or anyone that wants to do light cooking, making our stay feel like a 'home away from home'. They were awesome and connected to the lobby for the nights you get back late from meetings.
Service
8.0
The service was very helpful and professional. The staff was courteous and made check-in and out smooth. However, there was a rude encounter in the morning. Laundry and wake-up services were available.
Location
9.0
The hotel's location is near the parliament and downtown core, within walking distance to various sites, parks, restaurants, bars, and shopping, with public transportation at the front entrance. The area is less congested and easy to get around by cab. It's in the nation's capital and close to the Military Museum.
Dining
7.0
The dining experience was convenient, especially prior to heading to work for the day. You can easily access a restaurant without having to leave the facility. However, there was a need to go next door to the other hotel for some meals. Indulgent pastries were a highlight.
Facilities
8.0
The facilities were modern and offered some nice amenities. However, lacking in some areas.
Bobby
United Kingdom,
January
2024
8.6/10
The hotel offers incredibly spacious rooms that feel more like an apartment than a traditional hotel room, all at a great price of CAD $159 per night. Perfect for families with its kitchen and ample living space. The location is superb for exploring downtown Ottawa, with convenient access to key attractions. On the downside, dining options may require venturing to another hotel, but the overall atmosphere is welcoming and homely.
Rooms
9.0
The rooms are extremely spacious, comprising a bedroom, living room, dining room, kitchen, storeroom, and toilet, resembling more an apartment than a hotel suite.
Service
9.0
The service was beyond my expectations, with a very receptive and helpful team making both check-in and check-out quick and easy.
Location
10.0
The location is awesome, allowing us to explore downtown by foot easily and access key attractions like the Parliament Buildings and Byward Market within walking distance.
Dining
7.0
While dining options may require going to the neighboring hotel, the overall experience was satisfactory after long days out exploring or working.
Facilities
8.0
The facilities overall met my needs well, providing a comfortable stay with all essential amenities.
spacious rooms
dining options
Margaret
United States,
December
2023
8.4/10
My stay at the hotel was fantastic! The room was extremely comfortable and exactly what we needed for the marathon weekend. It was spacious, clean, and very cozy. The service was top-notch, with the staff being friendly, helpful, and even accommodating my request to stay in a quiet area. The location was ideal, allowing us to walk everywhere easily, although it was a bit far for some activities. The dining options were convenient, but having breakfast on Christmas day would have been a nice addition. The facilities were impressive, making our stay even more enjoyable.
Rooms
9.0
The room was comfortable, spacious, and had everything we needed and wanted.
Service
9.0
The staff provided above-and-beyond service, addressing any concerns promptly and efficiently.
Location
8.0
The location was awesome; we could park the car and walk everywhere until we left for home.
Dining
7.0
The dining experience was good overall, but having breakfast on Christmas day would have made it even better.
Facilities
9.0
The facilities were wonderful, including the separate living room space from the bedroom.
Arthur
United Kingdom,
December
2023
9.0/10
The hotel rooms were spacious, the bed super comfortable, and the excellent pillows maximized our meeting capacity. The marble decor and nice furniture provided a family-friendly space. However, the dining options felt lacking at times.
Rooms
9.0
The rooms were spacious and allowed us to maximize the number of volunteer leaders in our regional meeting. The marble decor and nice furniture added to the family-friendly ambiance.
Service
9.0
The service was very helpful and friendly, with special thanks to Bernadette for going above and beyond. The staff was kind and ensured a clean suite throughout our stay.
Location
10.0
The hotel's location was perfect for exploring Ottawa's highlights, being very close to Parliament Hill and within walking distance of various downtown attractions and restaurants.
Dining
8.0
The dining options were satisfying, allowing us to enjoy meals without needing to leave the facility. However, more variety would have been appreciated.
Facilities
9.0
The hotel offered excellent facilities that catered to our needs. The only downside was the limited dining options within the property.
Bill
United Kingdom,
December
2023
8.4/10
Staying at this hotel made our visit feel like a 'home away from home' with the kitchenette in the room. The staff were accommodating and helpful, although we got misled a few times due to lack of detailed instructions. The location was perfect for exploring Ottawa, even though the neighborhood felt quiet. The dining experience was convenient for heading out to work without leaving the facility.
Rooms
9.0
The room with a kitchenette allowed me to make my own food, making it a comfortable stay.
Service
8.0
The service was excellent and friendly, particularly Bernadette at the front desk who was lovely and very responsive.
Location
9.0
The hotel's location was great, within walking distance to major attractions like 'The Hill' and close to the war museum.
Dining
7.0
The dining experience was convenient for me heading out to work without needing to leave the premises.
Facilities
9.0
The suite felt more like an apartment with nice furniture and a well-equipped kitchen. The parking was convenient but slightly expensive for the area.
spacious
expensive parking
John
United Kingdom,
November
2023
8.4/10
I had a wonderful stay at Bay Suite Hotel. The rooms were much bigger than expected, very clean, and with a well-equipped kitchen, making it extremely roomy and comfortable. The staff were friendly and helpful, although there was a minor issue with providing an electrical plug converter. The location was perfect, within walking distance of the Parliament buildings and main attractions. The dining options were convenient, especially for breakfast on Christmas day. Overall, a great value for money.
Rooms
9.0
The rooms were clean, spacious, and very comfortable with a well-outfitted kitchen.
Service
8.0
The staff at Bay Suite Hotel were extremely helpful and checked on different activities for us.
Location
10.0
The hotel's location enabled me to walk to Parliament Hill, Byward Market, and all attractions on the hill. Close to bus stops for main lines.
Dining
7.0
The dining experience was convenient, especially after long days of walking or working. Regional products were included.
Facilities
8.0
The facilities at the hotel were modern and well-maintained.
Spacious Rooms
Dining Inconsistency
Simon
United Kingdom,
October
2023
8.2/10
The hotel feels more like a condo or apartment with super spacious rooms that include a full kitchen, dining room, and living room all on the same floor, making it easy for visitation and meals. The service goes above and beyond expectations with staff being personable, approachable, and helpful in navigating the area. The location is ideal for accessing various attractions and public transportation, although slightly off the main shopping area. The dining experience was convenient, especially under good weather conditions, offering fresh sandwiches. The facilities are top-notch with a laundry service and efficient wake-up calls.
Rooms
9.0
The rooms were incredibly spacious and felt more like a condo than a typical hotel suite.
Service
9.0
The service exceeded expectations with professional, efficient, and very friendly staff.
Location
8.0
The location is great for visiting attractions, parks, restaurants, and accessing public transportation right at the front entrance.
Dining
7.0
The dining experience was nice, especially under ideal weather conditions, with fresh sandwiches available.
Facilities
8.0
The facilities were excellent, with laundry service available and efficient wake-up calls.
Judy
United States,
August
2023
7.2/10
It felt like home from home at this hotel, but there were some mixed experiences. The rooms, although spacious and equipped with a washer/dryer, had a weird musty smell that was hard to shake. The service was initially friendly and accommodating, but a hasty credit card swipe for unexpected parking fees left a sour taste. The exceptional location was a relaxing escape from Toronto, despite being a bit far from the entertainment areas. Dining was hit-or-miss, with great steaks but needing to seek breakfast elsewhere. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms, resembling one-bedroom apartments, were big and had their own washer/dryer, but the musty smell lingered despite efforts to air them out.
Service
6.0
At first, the service met our needs well and allowed for socializing, but an abrupt credit card swipe for undisclosed parking fees was off-putting.
Location
9.0
The location was exceptional, offering the tranquility of being out of town from Toronto and feeling very much like home.
Dining
7.0
While the dining experience had its highlights like great steaks, breakfast on Christmas day was a miss, requiring a trip next door for options.
Facilities
7.0
The facilities were adequate, with the convenience of a washer/dryer in the rooms, but the musty smell detracted from the overall experience.